Inside customer success sales position

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In exchange for the consideration of my job application by TrakRef, LLC (hereinafter called “the Company”), I agree that:
Neither the acceptance of this application nor the subsequent entry into any type of employment relationship, either in the position applied for or any other position, and regardless of the contents of employee handbooks, personnel manuals, benefit plans, policy statements, and the like as they may exist from time to time, or other Company practices, shall serve to create an actual or implied contract of employment, or to confer any right to remain an employee of , or otherwise to change in any respect the employment-at-will relationship between it and the undersigned, and that relationship cannot be altered except by a written instrument signed by the President /General Manager of the Company. Both the undersigned and may end the employment relationship at any time, without specified notice or reason. If employed, I understand that the Company may unilaterally change or revise their benefits, policies and procedures and such changes may include reduction in benefits.
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I also understand that (1) the Company has a drug and alcohol policy that provides for preemployment testing as well as testing after employment; (2) consent to and compliance with such policy is a condition of my employment; and (3) continued employment is based on the successful passing of testing under such policy. I further understand that continued employment may be based on the successful passing of job-related physical examinations.
I understand that, in connection with the routine processing of your employment application, the Company may request from a consumer reporting agency an investigative consumer report including information as to my credit records, character, general reputation, personal characteristics, and mode of living. Upon written request from me, the Company, will provide me with additional information concerning the nature and scope of any such report requested by it, as required by the Fair Credit Reporting Act.
I further understand that my employment with the Company shall be probationary for a period of ninety (90) days, and further that at any time during the probationary period or thereafter, my employment relation with the Company is terminable at will for any reason by either party.

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We are seeking a strong  Sales and Customer Service Specialist to be responsible for delivering best in class service to our customers while maintaining the highest level of integrity. The ideal candidate will have responsibility to deliver an incredible customer experience, grow sales in the product space, and be a team player. Successful candidate will need the following characteristics:

We are looking for more than just the smartest person; we are looking for the right fit for our team. If you feel that you have these characteristics, then we want to hear from you.

  • Motivated
  • Solution focused
  • Solid Understanding of Technical Products
  • Ability to Identify & qualify prospects
  • Strong coordination and tactical experience
  • Ability to promote solutions and overcome hurdles

About the Team

TrakRef™ is a compliant software management tool designed to provide comprehensive tracking of refrigerants and assets from the time of purchase, throughout maintenance cycles concluding in recovery and reclamation or destruction. TrakRef is used in many industries, facilities management,maintenance departments,grocery stores, hospitals, just to name a few. If they have assets they can use Trakref.  We are a growing company based in Nashville TN .

Job Responsibilities:

This position is to grow business for TrakRef with a focus on selling specifically to system owners. In order to support and grow this business a team member must have the following skillset:

  • Onboarding clients 
  • Comfortable executing B2B sales on the phone
  • Develop, deliver and present presentations independently
  • Willingness to learn about and support highly technical products
  • Educate, train and support our clients about our products and services
  • Pipeline management – Salesforce experience or HubSpot a plus
  • Work with a team and independently as well.
  • Prospecting and building relationships.
  • You will be expected to deliver growth 
  • Manage our existing accounts and growing them.
  • Over seeing contract renewals 
  • Support outside sales group



  • 1 – 3 years of experience in software sales
  • 1 – 3 years of CRM experience
  • Mastery of Microsoft related tool
  • Strong knowledge of Microsoft Office
  • Work in an evolving fast paced environment
  • Knowledge of the internet landscape, specifically E-Commerce
  • Bachelors’ degree or equivalent experience required
  • 2 years of experience in a related business development or pipeline development role
  • Experience prospecting and qualify new opportunities
  • CRM experience
  • Experience with Microsoft Office and web-based technologies

What we Offer:

 This is a base pay position plus commission and offers an opportunity to grow income expectations if you exceed baseline goals

  • Vacation
  • Excellent work environment
  • Health insurance 
Location: Nashville, TN
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